Dow Jones Chief Community Officer in NEW YORK, New York

Job Description

Chief Community Officer NEWSPICKS USA

Where am I based?

New York/London

What do we do?

NEWSPICKS USA is a joint venture between Dow Jones and Uzabase, a leading Japanese digital business. NEWSPICKS USA will be a digital aggregated news product differentiated by sharing and commenting features. Given public concern over news quality, publishers’ growing frustration with the dominant online distribution platforms and advertisers’ increasing focus on brand safety, we believe the time is right for an innovative, subscription-driven mobile product. Given News Corp’s and Dow Jones strong stance on the state of online news distribution, the investment would also marry our corporate messaging and disruptive aspirations.

NPUSA will attract and retain customers by creating personalized experiences and valued relationships via premium content. We will work across all of the elite publishing brands to appeal to a broad, high-level client base and provide a distinctive experience to each one.

Who is my manager?


What are my accountabilities?

  • Support and advise the CEO and executive stakeholders by leading commercial partnerships, strategic planning, subscription growth and revenue optimization.

  • Overall implementation and operational responsibility of projects and processes that drive partnership and revenue growth, whilst creating new approaches within the company to achieve them.

  • Provide coordination for the senior management team and keep them abreast of programmatic strategies and challenges.

  • Lead delivery planning and scope of commercial partnerships, working with all internal and external stakeholders early in negotiations to ensure proposals are delivered.

  • Coordinate with relevant leads across business teams (e.g. Customer / Technology etc.) to ensure delivery of partnerships to time, cost, and quality.

  • Support commercial and contractual negotiations.

  • Building strong relationships with senior members of internal and external teams, including travelling where required ensuring delivery in a seamless manner.

  • Provide delivery assurance and guidance for successful delivery of Commercial Partnerships projects.

  • Focus on the Customer Experience to ensure partnerships support world class customer experiences.

  • Lead the definition of a partner implementation playbook of scalable and repeatable methods and processes to support accelerated growth.

  • Ensure there is appropriate reporting on community/ partnership implementations and ongoing prospects.

What do you need from me?

  • Proven track record of multidisciplinary delivery (Commercial, Business Development, Audience Development Marketing, Technology, and Operations)

  • Extensive negotiation and closing skills

  • Extensive experience in Sales and track record in new business development and partnerships

  • Excellent stakeholder management and influencing skills.

  • Proven track record of success in bringing in new customers

  • Experience of managing partnerships across disparate industries and markets

  • Ability to structure mutually rewarding partnership propositions within the above sectors.

  • Experience of an editorial/creative led environment.

  • Ability to work in a consultative manner with clients (publishers and corporate clients especially) and build and foster strong internal and external relationships

  • Good level of business awareness

  • Analytical decision maker with the ability to prioritize and communicate key objectives to achieve organizational goals

How do I apply?

If you feel that this exciting and fast paced position matches your skills, experience and motivation then please apply here or via your manager.

Company Overview

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world’s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets

Job Locations USA-NY-NEW YORK

Requisition ID 2017-30469

Job Area1 News